Lynn Johannson, Advisor, Sustainability and ESG
January 4th, 2024
Feb 5, 2025
Photo courtesy of Pexels
Financial technology companies now use artificial intelligence (AI) to scan and verify identification documents. While this technology makes customer onboarding faster and more accurate, it creates new privacy challenges. This blog explores how fintech companies can use AI-powered ID scanning systems to protect customer data.
AI-powered ID scanning uses computer systems that can think and learn like humans to verify identity documents. These systems capture images of IDs, passports, or driver's licenses and extract meaningful information like names, dates of birth, and photos. The AI then checks if the document is genuine and matches it with the person trying to use it.
Some key challenges that arise from AI-based ID scanning include the following:
Modern ID scanner systems must handle large amounts of personal data, which raises significant privacy concerns. Companies must ensure that these systems comply with strict data security regulations, such as the General Data Protection Regulation (GDPR), to prevent unauthorized access. ID documents contain highly personal information called Personally Identifiable Information (PII). This information includes:
The AI system must collect and store this sensitive data, creating risks of exposure or theft. For example, if hackers break into the system, they could steal thousands of customer identities.
The biometric market may increase to 3.04 billion by 2030. The permanent nature of biometric data makes its protection particularly crucial for long-term security. Biometric data refers to unique physical characteristics like facial features or fingerprints. Unlike passwords, you cannot change these if someone steals them.
When AI systems scan ID photos, they create digital maps of faces that need special protection. For instance, if criminals steal facial recognition data, they could use it to create fake IDs or break into systems that use face scanning for security.
Global operations require understanding and following various international data protection regulations. For instance, the European Union follows GDPR (General Data Protection Regulation), and California has CCPA (California Consumer Privacy Act). Companies must ensure their ID scanning systems follow all these rules, which can be complex and challenging because it requires ongoing monitoring and updates to privacy practices.
Reducing data collection to only essential information helps minimize privacy risks while maintaining adequate ID verification. To do this, you must:
This approach significantly reduces the risk of data breaches while maintaining service quality.
Modern technology offers several powerful tools to protect sensitive data during ID verification.
Adequate anonymization maintains data utility while protecting individual privacy. You can,
These techniques help organizations maintain security while gaining valuable insights from their data.
Strong encryption serves as a crucial defence against unauthorized data access. You can use two encryption methods called:
Data anonymization and encryption create a strong shield around sensitive customer information, allowing necessary verification processes. By implementing these encryption methods, companies create multiple layers of protection for sensitive information.
AI-powered ID scanning offers exciting possibilities for faster, more accurate customer verification in FinTech. However, success depends on strong privacy protection and regulatory compliance. Organizations can innovate while keeping customer data safe by implementing these strategies and maintaining a privacy-first approach.
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