Lynn Johannson, Advisor, Sustainability and ESG
January 4th, 2024
Crypto Enforcement | Nov 7, 2024
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The Ontario Court of Appeal supported a previous court ruling against Binance’s arbitration clause. This means a class-action lawsuit against Binance can proceed in Ontario instead of being forced into costly arbitration in Hong Kong. The decision is a significant outcome for consumer rights in the world of digital finance.
Binance, a leading global cryptocurrency exchange, required users to agree to address disputes in Hong Kong through an arbitration process. To use the exchange users had to accept the clause which is estimated to cost about $37,000 CAD excluding travel or legal fees, an amount of money that would likely be far out of reach for most users. In 2022, a group of Canadian Binance users launched a class-action lawsuit arguing that Binance violated Ontario securities law by selling crypto derivatives without following regulatory rules. Binance tried to have the case stopped, referring to its Hong Kong arbitration clause which they argued took precedence.
The Ontario Superior Court of Justice originally blocked Binance’s attempt to enforce arbitration, finding the clause unfair and a violation of public policy. Due to the high cost, the arbitration process effectively prevented users from seeking compensation making the clause unreasonable. The Ontario Court of Appeal agreed, setting a clear stance that arbitration clauses that burden users with excessive costs won’t hold up in Ontario courts.
The ruling highlights the importance of using a fair and accessible dispute resolution mechanism in the crypto sector. Companies operating in Canada must ensure that their arbitration clauses do not create unreasonable barriers for unhappy users seeking to resolve disputes.
The decision also shows the court's willingness to overrule arbitration agreements that are designed to go around consumer protection laws.
Canadian courts are unlikely to enforce arbitration agreements if they impose high costs that make it hard for users to seek justice. Crypto companies operating in Canada must ensure their dispute policies follow Canadian laws and protect consumer rights. This ruling could influence future cases about arbitration clauses in the crypto industry.
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